This public text is the standard framework for a paid Garivio subscription agreed remotely. Before payment, the purchaser receives transaction-specific pre-information and a written order summary showing the purchaser, plan, billing period, tax and final price. Those transaction-specific details form part of this Agreement. A durable copy is sent to the purchaser after the order.
Current sales channel: this marketing site accepts enquiries and card-free trial requests through the Contact page; it does not currently collect card details or complete a paid order. The paid iyzico flow described below takes effect only after merchant activation.
1. Parties
Provider
- Legal form
- Sole proprietor / natural person
- Legal title / proprietor
- Business / brand name
- Garivio
- Tax office / number
- Alemdağ /
- Registered office
Purchaser
The purchaser is the person or business whose legal/billing identity, address, email and telephone are entered and confirmed in the transaction-specific order documents. The order date is the timestamp in the payment and order confirmation.
2. Subject and essential characteristics
The Agreement covers a subscription to Garivio POS, a browser-based business POS and service-operations software product. The selected order summary identifies the plan, permitted venues or terminals, included modules, billing period and any agreed service limits. A supported device, current browser and internet connection are required for activation and synchronisation; supported POS workflows can continue offline after setup.
3. Price, tax and payment
Current advertised plan prices, trial terms and tax treatment are shown in the Garivio POS pricing section. For every paid order, the transaction-specific pre-information and order summary shown before confirmation state the applicable billing period, all taxes and final amount payable; those transaction-specific terms form part of this Agreement. No optional charge is added without the purchaser's express choice.
Once paid checkout is enabled, payment for an accepted paid order is processed securely by iyzico using the methods shown in the payment flow, including supported Visa and Mastercard cards and Pay with iyzico. The final confirmation clearly states that placing the order creates a payment obligation. The purchaser must review and correct billing and plan information before confirming payment.
4. Formation and performance
The Agreement is formed when the purchaser expressly accepts the transaction-specific order and payment is accepted, unless the order summary states that a later written acceptance is required. A Contact enquiry alone does not form a paid contract. Access is delivered electronically to the Garivio business account immediately after payment confirmation, and no later than one business day. The confirmation, agreement and invoice or applicable financial document are sent electronically.
5. Subscription term and cancellation
The paid service is an indefinite monthly subscription. It renews for the next monthly billing period until cancelled. The purchaser may cancel by emailing support [at] garivio.com from an authorised address. Unless mandatory law or the order summary requires otherwise, access remains available through the paid period and the next renewal is stopped. Detailed operational rules are in Delivery, Cancellation and Refunds.
6. Withdrawal rights
Garivio POS is supplied for commercial and professional use. A purchaser acting for its trade or profession is normally not a consumer under Turkish consumer law; statutory consumer withdrawal provisions therefore do not apply to that B2B purchase.
If the purchaser nevertheless legally qualifies as a consumer, the purchaser may withdraw within 14 days from formation without giving a reason by sending an unambiguous written notice to support [at] garivio.com or another written notification channel expressly made available by the provider. A statutory exception may apply if the consumer gives prior express approval for service performance to begin before the withdrawal period ends. We apply an exception only where every legal condition, prior disclosure and separate approval has been recorded; otherwise the withdrawal right remains available.
7. Defective service and refunds
Mandatory rights relating to defective services remain unaffected. A valid refund is returned through the original payment method without a Garivio fee. Duplicate charges, failure to activate access and other refund cases are handled under Delivery, Cancellation and Refunds.
8. Use of the service and data
The purchaser must keep account credentials secure, use the service lawfully and ensure authorised users comply with the applicable Terms of Service. The purchaser retains rights in its business data. Personal-data processing is described in the Privacy Policy and, where Garivio processes tenant data on behalf of a business, the applicable data-processing agreement.
9. Force majeure
Neither party is liable for a delay caused by events outside its reasonable control, provided the affected party takes reasonable steps to limit the impact and resumes performance promptly. Payment obligations already due and mandatory consumer rights are not removed by this clause.
10. Records and evidence
Electronic order, confirmation, payment and communication records are retained for at least 3 years from the transaction, and longer where another mandatory financial or evidence period applies. The purchaser can keep the emailed durable copy and request another copy from support [at] garivio.com during that 3-year period. The purchase and correction steps are explained in the Transaction Guide.
11. Complaints, governing law and disputes
Send complaints to support [at] garivio.com or use the Contact page. Turkish law governs this Agreement. A purchaser legally qualifying as a consumer may apply to the competent Consumer Arbitration Committee or Consumer Court under the current statutory jurisdiction and monetary thresholds. For B2B disputes, the courts and enforcement offices of İstanbul have jurisdiction, subject to mandatory rules and any written agreement between the parties.
12. Effect
By confirming a paid order, the purchaser confirms that the pre-information, order summary, this Agreement and linked policies were made available before payment, that input could be corrected, and that the order created a payment obligation. The provider is the party identified in section 1.